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PRIVACY AND DATA PROTECTION POLICY

PROTECTION OF PERSONAL DATA UNDER THE GDPR 

Vis Experience 24 S.L., in application of the regulations in force regarding the protection of personal data, informs that the personal data collected through the forms of the website: https://www.e-travelonline.com/, are included in the specific automated files of users of the services of Vis Experience 24 S.L. 

The purpose of the collection and automated treatment of personal data is the maintenance of the commercial relationship and the performance of information, training, advice and other activities of Vis Experience 24 S.L. 

These data will only be transferred to those entities that are necessary for the sole purpose of fulfilling the aforementioned purpose. 

Vis Experience 24 S.L. adopts the necessary measures to guarantee the security, integrity and confidentiality of the data in accordance with the provisions of Regulation (EU) 2016/679 of the European Parliament and of the Council, of 27 April 2016, on the protection of individuals with 

regard to the processing of personal data and the free movement of such data, and repealing the old LOPD, the new Organic Law 3/2018, of 5 December, on Data Protection and Guarantee of Digital Rights (LOPDGDDD). 

The user may at any time exercise the rights of access, opposition, rectification, cancellation, limitation and portability recognised in the aforementioned Regulation (EU). These rights may be exercised by the user by sending an email to: canada@e-travelonline.com or to the following address: Av/ De Roma, 35 Ent 2º, C.P. 08029 - Barcelona (Barcelona). 

The user declares that all the data provided by him/her are true and correct, and undertakes to keep them updated, communicating any changes to Vis Experience 24 S.L.. 

Purpose of the processing of personal data: 

For what purposes will we process your personal data? 

At Vis Experience 24 S.L., we will process your personal data collected through the Website: https://www.e-travelonline.com/, for the following purposes: 

  1. To comply with the commercial, labour, corporate and accounting obligations of the company. 
  2. The transmission of data to third parties with whom contracts have been entered into for this purpose, for commercial, contractual, administrative or operational purposes. 
  3. To execute a contract entered into remotely with the user. 
  4. To purchase the products offered through the website. 
  5. To send promotional information electronically. 
  6. To provide the information requested by the user through the contact form.
  7. 7. The management and processing of the necessary documents in order to obtain visas or other documents issued by the consular authorities of third countries. 

We remind you that you may oppose the sending of commercial communications by any means and at any time by sending an e-mail to the address indicated above. 

The fields in these records must be filled in, and it will be impossible to carry out the purposes expressed if these data are not provided. 

How long will the personal data collected be kept? 

The personal data provided will be kept for as long as the commercial relationship is maintained or you do not request its deletion and for the period of time for which legal responsibilities may arise from the services provided..

Legitimation: 

The processing of your data is carried out on the following legal bases that legitimise it: 

  1. The request for information and/or the contracting of the services of Vis Experience 24 S.L., whose terms and conditions will be made available to you in any case, prior to an eventual contracting. 
  2. The free, specific, informed and unequivocal consent, as we inform you by placing at your disposal the present privacy policy, which after reading it, if you agree, you can accept by means of a declaration or a clear affirmative action, such as ticking a box provided for this purpose. 

If you do not provide us with your details or if you do so incorrectly or incompletely, we will not be able to deal with your request, making it impossible to provide you with the information requested or to carry out the contracting of the services. 

Target:

The data will not be communicated to any third party outside Vis Experience 24 S.L., unless legally obliged to do so. 

Vis Experience 24 S.L. may share personal information with third parties to complete your visa, legalization of documents or immigration processing application as relevant to providing immigration and visa services, including disclosure to government agencies in the form of applications, photographs and visa petitions and/or immigration benefits. This may include providing sensitive data for an immigration processing application to Visa Application Centres, Logistics Companies, Invitation Providers and/or Translators/Attorneys. 

Data collected by users of the services 

In cases where the user includes files with personal data in the shared hosting servers, Vis Experience 24 S.L. is not responsible for the user's non-compliance with the GDPR. 

Intellectual property rights https://www.e-travelonline.com/ 

Vis Experience 24 S.L. is the owner of all copyrights, intellectual and industrial property rights, know-how and any other rights related to the contents of the website https://www.e travelonline.com/ and the services offered therein, as well as the programmes necessary for its implementation and related information. 

The reproduction, publication and/or use of the contents, in whole or in part, of the https://www.e-travelonline.com/ website, other than for strictly private purposes, is not permitted without prior written consent. 

Software Intellectual Propertyç 

The user must respect the third party programs made available by Vis Experience 24 S.L., even if they are free and/or of public availability. 

Vis Experience 24 S.L. has the necessary rights of exploitation and intellectual property of the software. 

The user does not acquire any right or licence for the contracted service, on the software necessary for the provision of the service, nor on the technical information for the monitoring of the service, with the exception of the rights and licences necessary for the fulfilment of the contracted services and only during the duration of the same. 

For any action that exceeds the fulfilment of the contract, the user will need written authorisation from Vis Experience 24 S.L., being forbidden the user to access, modify, visualise the configuration, structure and files of the servers property of Vis Experience 24 S.L., assuming the civil and penal responsibility derived from any incidence that could be produced in the servers and security systems as a direct consequence of a negligent or malicious action on his part. 

Intellectual property of hosted content 

The use contrary to the legislation on intellectual property of the services provided by Vis Experience 24 S.L. is prohibited and, in particular of:

Use that is contrary to Spanish law or that infringes the rights of third parties. 2. 

The publication or transmission of any content which, in the opinion of Vis Experience 24 S.L., is violent, obscene, abusive, illegal, racial, xenophobic or defamatory. 

Cracks, software serial numbers or any other content that infringes intellectual property rights of third parties. 

The collection and/or use of personal data of other users without their express consent or in contravention of the provisions of Regulation (EU) 2016/679 of the European Parliament and of the Council of 27 April 2016 on the protection of natural persons with regard to the processing of personal data and on the free movement of such data. 

The use of the domain's mail server and email addresses for sending unsolicited bulk email. 

The user bears full responsibility for the content of his website, the transmitted and stored information, hypertext links, third party claims and legal actions with reference to intellectual property, third party rights and the protection of minors. 

The user is responsible with regard to the laws and regulations in force and the rules concerning the operation of the online service, e-commerce, copyright, maintenance of public order, as well as universal principles of Internet use. 

The user will compensate Vis Experience 24 S.L. for the expenses that the imputation of Vis Experience 24 S.L. in any cause whose responsibility is attributable to the user would generate, including fees and expenses of legal defence, even in the case of a non-final judicial decisión 

Protection of hosted information 

Vis Experience 24 S.L. makes security copies of the contents hosted on its servers, however it is not responsible for the loss or accidental deletion of data by users. Likewise, it does not guarantee the total replacement of data deleted by users, as the aforementioned data may have been deleted and/or modified during the period of time that has elapsed since the last backup. 

The services offered, except for the specific backup services, do not include the replacement of the contents kept in the backup copies made by Vis Experience 24 S.L., when this loss is attributable to the user; in this case, a fee will be determined according to the complexity and volume of the recovery, always with the previous acceptance of the user. 

The replacement of deleted data is only included in the price of the service when the loss of the content is due to causes attributable to Vis Experience 24 S.L..

Commercial communications 

In application of the LSSI. Vis Experience 24 S.L. will not send advertising or promotional communications by e-mail or any other equivalent electronic means of communication that have not been previously requested or expressly authorised by the addressees of the same. 

In the case of users with whom there is a previous contractual relationship, Vis Experience 24 S.L. is authorised to send commercial communications referring to products or services of Vis Experience 24 S.L. which are similar to those which were initially contracted with the client. 

In any case, the user, after proving his identity, will be able to request not to receive any more commercial information through the Customer Service channels.