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Legal Notice

Our company believes in establishing a relationship with you built on trust. It is essential that you know that all individual’s legal interests are protected. Please note that you must accept these terms in order to use our services and this website. 

Use of Services

Our service is as an online application service provider used to facilitate the MexicoFMM process in order for foreign nationals to visit Mexico. 

Our agents assist in obtaining your MexicoFMM from the MexicanGovernment which we then provide to you. (By registering, visiting or using this service, you specify on e-travelonline.com/mexicofmm, that you have the right, authority and ability to use and comply with the Services). 

Upon completing the application form provided on our website, your request for a travel authorization document will be submitted after our review. 

Your MexicoFMM application is subject to approval form the Mexican Government. In many instances your MexicoFMM application will be processed and granted within minutes. However, if any details have been entered incorrectly or are incomplete, your application may be delayed. 

MexicoFMM travel authorizations are generally valid for two years, or until your passport expires, whichever comes first. You may travel to Mexico repeatedly within the validity period without having to apply for another. 

Prior to making payment for the travel authorization, you will have an opportunity to review all the details you have provided on your screen and make changes if necessary. If you have made an error, it is important that you correct it before proceeding. 

Once you have confirmed the details, you will be prompted to enter your credit card details for our service charge. 

The information provided on our website is based on publicly available information from the Mexican Government. We have however constructed our site so that the relevant information is easily available and customers can complete an application that is easy to use. 

The users rely on the information provided herein at their own risk. 

By using the e-travelonline.com/mexicofmm, website and the pages on this “Site”, you agree to adhere to and be bound by the following terms and conditions referred to as “our terms” and agree to comply with all applicable laws and regulations.

By purchasing our services you are agreeing to be bound to our Merchant of Record the company, that assumes an array of administrative responsibilities and is held liable as the financial institution that processes the applicant’s payment(s) that goes through e-travelonline.com, including tax, compliance risk, invoicing, refunds requests or any dispute.the company (refered also as “we”, “us”, “our” , “our company”, “fmm-mx.org”) is a company based in Spain. Contact information: fmm@e-travelonline.com. The Merchant of Record ensures all digital transactions are encrypted and protected through high-quality firewalls and physical security, handled with precision and full compliance with Law Regulations. References to “you” and “your” refer to each individual completing an application whether it’s the actual individual or another individual acting on another’s behalf, referred to as (“applicant”).

Liability 

You hereby acknowledge and agree that e-travelonline.com/mexicofmm, provides intermediary services and is not, and shall not be deemed to be a Supplier, and therefore may not be held responsible in any way for any lack or deficiency of services provided by any Suppliers you choose to engage or hire or appoint via the Services. 

Therefore, e-travelonline.com/mexicofmm, is not liable for any errors, omissions, representations, warranties, breaches or negligence of any of the Suppliers or for any personal injuries, death, property damage, or other damages or expenses resulting there from. 

e-travelonline.com/mexicofmm, reserves the right to cancel the applicants’ registration and delete personal information and applications: 

The following cases 

Service Pause 

The service might be paused if one of the following occurs: 

Unlawful or Prohibited Use 

I agree to comply with the terms and conditions of use of this Site and agree not to participate in any of the following activities: 

In the event that you or the applicant has caused any damage to a third party when using our services, you will resolve them at your own expense and liability and not damage this Website.

e-travelonline.com/mexicofmm, is not liable for damages caused by the use of this service, as it is not liable for any damages incurred by users. If a user violates the terms and conditions described herein and damages e-travelonline.com/mexicofmm, this website may require him/her to do so. 

Cost 

e-travelonline.com/mexicofmm, is proud to offer a transparent service for FMM application with a service fee of 99 USD for the assistance and concierge services provided, including all taxes and Government fee.  

We also offer a 100% money-back-guarantee to those eligible citizens whose application is rejected by thegovernment. If an FMM application is not approved, the applicant will be given a 100% refund guarantee.

Personal Data

User information may be collected by e-travelonline.com/mexicofmm, when visiting the site and may then be stored in our secure databases.

This information could include: 

The information collected by this site is in conformity with our privacy policy and our cookie policy. When you, the applicant, make use of our services, essential information is gathered in order to submit your application. Information registered on e-travelonline.com/mexicofmm, is managed as personal and private information.

Website Use 

I agree to limit my use of the e-travelonline.com/mexicofmm, website and related services to personal use only. I agree that I will not download, modify or use any portion or related service of our website for any purpose including resale or commercial use. 

We are a private website maintained by a corporation. Legal Disclaimer

We are not affiliated with the Mexican Government. We are a privately held Corporation. Notices or Complaints

All notices and communications shall be in writing, in English. If you have questions regarding your order, please get in touch with us by using the following communication methods: email: fmm@e-travelonline.com,.