The framework of the relationship of provision of services in the scope of the Organic Law 3/2018, of December 5, of Protection of Personal Data and guarantee of digital rights, of Royal Decree 1720/2007, of December 21, approving the Regulations for its development, as well as in Regulation (EU) 2016/679 of the European Parliament and of the Council of 27 April 2016 on the protection of natural persons with regard to to the processing of personal
data, which repeals Directive 95/46 / EC (hereinafter, RGPD), Law 34/2002, of July 11, services of the information society and electronic commerce ( hereinafter, LSSI-CE) and of Organic Law 3/2018, on the Protection of Personal Data and the guarantee of digital rights E-travelonline.com guarantees the protection and confidentiality of personal data, of any kind that our clients provide, of in accordance with the provisions of the Regulation General Protection of Personal Data. The Data Protection Policy of E-travelonline.com rests on the principle of proactive responsibility, according to which the Data Controller is responsible for compliance with the regulatory and jurisprudential framework, being able to demonstrate it to the corresponding control authorities.
The data provided will be treated in the terms established in the RGPD, in this sense E-travelonline.com has adopted the levels of protection that are legally required, and has installed all the technical measures at its disposal to avoid loss, misuse, alteration, access not authorized by third parties, set out below. However, the user must be aware that security measures on the Internet are not impregnable.
Responsible for the treatment: Who are we?
The company that assumes an array of administrative responsibilities and is held liable as the financial institution that processes the applicant’s payment(s) that goes through https:///, including tax, compliance risk, invoicing, refunds requests or any dispute. refered also as “we”, “us”, “our” , “our company”, is a company based in Spain. Contact information: e-travelonline.com. The Merchant of Record ensures all digital transactions are encrypted and protected through high-quality firewalls and physical security, handled with precision and full compliance with Law Regulations. References to “you” and “your” refer to each individual completing an application whether it’s the actual individual or another individual acting on another’s behalf, referred to as (“applicant”).
Purpose of treatment: What will we use your data for?
All the data provided by our clients and / or visitors on the E-travelonline.com website or its personnel will be included in the register of activities for the processing of personal data, created and maintained under the responsibility of E-travelonline.com, essential for providing the services requested by the users, or to resolve the doubts or questions raised by our visitors. Our policy is not to create profiles about the users of our services.
The data processing carried out through this portal is aimed at the administrative and documentary management of visa applications made by the interested party, the data provided by these being used solely for the purposes described above. For this benefit E-travelonline.com may have access to sensitive data such as certificates with medical content and data relating to the health of the interested party as well as certificates relating to the absence of criminal offenses.
These data will be necessary for the processing of the documentation requested by the interested parties and will be treated with the appropriate measures of security and confidentiality by the Responsible.
Legitimacy of treatment: Why do we need your data?
a) Contractual relationship: It is the one that applies when you buy one of our products or hire one of our services. b) Legitimate interest: To attend to inquiries and complaints that arise and to manage the collection of amounts owed. c) Your consent: If you are a user of our website, by marking the box on the contact form, you authorize us to send you the necessary communications to respond to the query or request for information.
Recipients: With whom do we share your data?
We give your data to those public or private entities to which we are obliged to provide your personal data due to compliance with any law. To give an example, the Tax Law obliges the Tax Agency to provide certain information on economic operations that exceed a certain amount.
On the occasion of the provision of service through our web portal we will share your data with the different consular offices to which your request for documentation is addressed.
Communication: Where can we send your data?
There will be international data transfers in case you request documentation from a country outside the European Economic Area and as a consequence of this we have to make communications with the consular offices and / or processors of the corresponding documentation.
Conservation: How long will we keep your data?
We will only keep your personal data for as long as it is necessary to achieve the purposes for which they were collected. When determining the appropriate conservation period, we examine the risks involved in the treatment, as well as our contractual, legal and regulatory obligations, the internal data conservation policies and our legitimate business interests described in this Privacy Notice and Cookies policy.
In this sense, E-travelonline.com will keep the personal data once its relationship with you is duly blocked, during the limitation period of the actions that may arise from the relationship maintained with the interested party.
Once blocked, your data will be inaccessible to E-travelonline.com, and will not be treated except for making it available to public administrations, judges and courts, for the attention of possible responsibilities arising from the treatments, as well as for the exercise and defense of claims before the Spanish Agency for Data Protection.
Security: How are we going to protect your data?
We use all reasonable efforts to maintain the confidentiality of the personal information that is processed in our systems. We maintain strict levels of security to protect the personal data we process in the face of accidental losses and accesses, treatments or unauthorized disclosures, taking into account the state of the technology, the nature and the risks to which the data are exposed. However, we can not be held responsible for the use you make of the data (including username and password) that you use on our website. Our staff follows strict privacy rules and if we hire third parties to provide support services, we require them to follow the same rules and allow us to audit them to verify compliance.
Your rights: What rights can you exercise as an interested party?
We inform you that you can exercise the following rights:
Right of access to your personal data, to know which are being treated and the treatment operations carried out with them; Right to rectify any inaccurate personal data; Right to delete your personal data, when this is possible (for example, by legal imperative); Right to limit the processing of your personal data when the accuracy, legality or necessity of data processing is doubtful, in which case, we can keep them for the exercise or defense of claims. Right to oppose the processing of your personal data, when the legal basis that enables us to treat those indicated is our legitimate interest. E-travelonline.com will stop treating your data unless it has a legitimate interest or is necessary for the defense of claims. Right to the portability of your data, when the legal basis that enables us to process it is the existence of a contractual relationship or your consent. Right to revoke the consent granted to E-travelonline.com
To exercise your rights, you can do so free of charge and at any time, by contacting us at.
Guardianship of rights: Where can you make a claim?
In case you understand that your rights have been neglected by our entity, you can file a claim with the Spanish Agency for Data Protection, through one of the following means:
– Electronic headquarters: https://www.aepd.es – Postal mail: Spanish Agency for Data Protection, C / Jorge Juan, 6, 28001, Madrid – Telephone: 901.100.099 and 912.663.517
Form a claim in the Spanish Agency for Data Protection does not entail any cost and the assistance of lawyer or attorney is not necessary.
E-travelonline.com reserves the right to modify this policy to adapt it to legislative or jurisprudential changes that may affect its compliance.
In order to guarantee compliance with the regulations on the protection of personal data, E-travelonline.com has received consulting and advisory services from clickdatos.es.